EQCHEN
EQCHEN 500 lb Ice Maker, 500 Pound Ice Machine
EQCHEN 500 lb Ice Maker, 500 Pound Ice Machine
Why You'll Love It
- Flagship 550 lb Ice Production
- Standard 30-Inch Modular Design
- Intelligent Control System
- 6-year Warranty On Compressor, 2-year Warranty On All Parts
Couldn't load pickup availability
Fast, Free Shipping with Free Liftgate
Fast, Free Shipping with Free Liftgate
Free Freight Shipping (2-7 Business Days) with complimentary Liftgate
Service. Standard delivery is Curbside for your convenience.
*Please see our shipping policy for more details.
30-Day Return Eligibility
30-Day Return Eligibility
Regularly stocked products can be returned within 30 days of delivery if they are in New Condition (unused, undamaged, original films intact) and Original Packaging.
Restocking Fees: 20% for Commercial Locations, 30% for Residential Locations.
*See our refund policy for more details.
Warranty: 6 Year Compressor, 2 Year Parts
Warranty: 6 Year Compressor, 2 Year Parts
EQCHEN provides a straightforward, hassle-free warranty to save you some
headaches. All pre-owned and refurbished products come with their own
unique warranty that you can find on the product listing or contact us
at sales@eqchen.com with your order receipt for confirmation.
This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.
Lifetime Customer Support
Lifetime Customer Support
We'll Always be There for You.
If you have any questions or concerns, feel free to contact us at sale@eqchen.com.
Delivery Methods
Get it FREE between –
Shipping to United States
Description
EQCHEN EQSK-500ICEM Commercial Modular Ice Machine Head – 550 lb/24h High-Output
The EQCHEN EQSK-500ICEM is a high-performance modular ice machine head designed for businesses that demand a constant, high-volume supply of crystal-clear ice. Engineered for industrial reliability, this unit produces up to 550 lbs of full-size cube ice every 24 hours. With its professional 30-inch width, it is the perfect engine to be mounted on top of standard storage bins, beverage dispensers, or soda machines in busy restaurants, large bars, and hotel service areas.
Built with premium high-grade stainless steel, the EQSK-500ICEM is designed for heavy-duty use and easy maintenance. The front-mounted digital control panel features an intuitive LED display for real-time status monitoring, one-button automatic cleaning, and precise ice thickness adjustment. Utilizing eco-friendly R290 refrigerant and a powerful commercial-grade compressor, this unit delivers peak production efficiency while keeping energy consumption low. (Note: This is the modular head unit only; a compatible storage bin is required and sold separately).
Key Features
- Elite 550 lb Daily Yield: High-capacity production system delivers up to 550 lbs of clear ice cubes daily to handle the busiest peak hours.
- Standard 30-Inch Profile: Precision dimensions (29.9" W) ensure a perfect fit on industry-standard 30-inch storage bins or dispensers.
- Advanced Digital Control: Smart LED interface allows for effortless one-touch self-cleaning and customizable ice cube thickness.
- Industrial Stainless Steel Build: Durable, corrosion-resistant stainless steel exterior ensures food safety and easy sanitization.
- Crystal Clear Full Cubes: Produces high-quality, slow-melting full cubes (approx. 22x22x22mm) for premium beverage service.
- Compliance Certified: Built to meet professional sanitation standards for immediate commercial kitchen and health department approval.
Detailed Specifications
- Model: EQSK-500ICEM
- Daily Ice Production: 550 lbs (249 kg)
- Ice Type: Full Cube (Clear)
- Product Dimensions: 29.9" W x 24.3" D x 22.4" H
- Refrigerant: R290
- Voltage: 115V / 60Hz / 1Ph (Standard NEMA 5-15P plug)
- Material: Stainless Steel
- Warranty: 6-Year Compressor Warranty, 2-Year Parts & Labor Warranty.
Fast Shipping & Professional Delivery
- Speed: Rapid 2-7 Business Day delivery from our hubs in NJ, GA, CA, and TX.
- Curbside Delivery Only: Standard shipping is Curbside Delivery. The carrier will unload the unit at your curb; the driver will NOT bring the unit inside your building.
- Free Liftgate Service: Included at no extra charge for commercial business addresses.
Risk-Free 30-Day Returns
Shop with confidence. EQCHEN offers a 30-Day Money-Back Guarantee with a $0 Restocking Fee. If the unit does not meet your specific needs, return it in new condition for a 100% refund. (Note: Customer is responsible for return freight costs on non-defective returns).
Warranty
EQCHEN Offers 6-year Warranty On Compressor, 2-year Warranty On All Parts And Labor.
- Compressor: 6-year Warranty.
- Parts And Labor: 2-year Warranty.
Shipping Policy
Professional LTL Freight Delivery
At EQCHEN, we partner with premier LTL (Less Than Truckload) freight carriers to ensure your commercial equipment is handled with the highest level of care and professionalism.
1. Shipping Areas & Exclusions
We offer free standard freight shipping to the Contiguous United States (Lower 48 states). Currently, we do not ship to:
- Alaska (AK), Hawaii (HI), Puerto Rico (PR), and US Territories.
- P.O. Boxes, APO/FPO addresses, or residential island addresses requiring ferry service.
2. Delivery Timeline (2-7 Business Days)
We strive to get your business up and running as fast as possible:
- Order Processing: 1–3 business days.
- Transit Time: 1–4 business days via our regional hubs (NJ, GA, CA, TX).
- Total Estimated Delivery: 2–7 business days.
3. Curbside Delivery & Liftgate Service
To align with industry standards for heavy commercial equipment:
- Curbside Delivery: All deliveries are "Curbside." This means the driver will deliver the unit to your address's curb or loading dock. Drivers are not authorized to move equipment inside the building, up stairs, or perform installation.
- Free Liftgate Service: We provide complimentary Liftgate service for all commercial addresses to safely lower the unit from the truck to the ground.
4. Receiving Protocol (Critical Action Required)
Your signature on the Delivery Receipt (BOL) confirms the item was received in good condition. Before the driver leaves:
- Inspect the external packaging and the unit for any dents or scratches.
- If damage is found, you MUST write "Damaged Upon Arrival" on the BOL or Refuse the Shipment.
- Failure to note damage on the BOL releases the carrier and EQCHEN from liability for shipping damage.
Note: Residential deliveries or locations requiring limited access (e.g., schools, construction sites) may incur additional fees. Please contact us prior to ordering if you are unsure of your location's classification.
Refund Policy
Return & Refund Policy
At EQCHEN, we stand behind our equipment with professional-grade support and transparent policies. To ensure we continue providing high-quality inventory and competitive pricing for the commercial kitchen industry, please review our return guidelines below.
1. 30-Day Return Eligibility
Regularly stocked products can be returned within 30 days of delivery, provided they meet the following strict criteria:
-
New Condition: The unit must be unused, undamaged, and with all original protective films intact.
-
Original Packaging: The unit must be secured in its original shipping crate and packaging. Returns without original packaging may be refused or subject to additional fees.
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LTL Freight: For large equipment, returns must be shipped via LTL Freight to one of our regional hubs (NJ, GA, CA, or TX).
2. Restocking Fees
To cover the cost of processing items back into stock and technical inspection, a restocking fee will be deducted from your return credit:
-
Commercial Locations: A 20% restocking fee will be applied.
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Residential Locations: A 30% restocking fee will be applied.
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Non-Refundable Charges: Original shipping charges paid at checkout are non-refundable.
3. Items Ineligible for Return
We are unable to accept returns for the following:
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Consumable Products: To ensure health, safety, and shelf-life standards.
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Customized Products: Any units built or modified to specific customer requirements.
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Special Orders & Drop Ships: Not all Special Order products or products shipped directly from the manufacturer can be returned. These require prior authorization from our Customer Solutions Specialists.
4. Shipping Responsibility
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Customer Responsibility: You are responsible for the cost of return shipping. This includes any brokerage fees, duties, and taxes for international returns.
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Defective Items: If a unit is confirmed defective upon arrival by our technicians, EQCHEN will cover the return shipping costs and waive the restocking fee for a full refund or replacement.
5. Refund Methods & Processing
Refunds are issued based on the original payment method, with the following exceptions:
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Alternative Payment Methods: If the original payment was made via Wire Transfer, Check, ACH, or a Leasing Agreement, the refund will be issued as a Refund Credit for future use.
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Closed Accounts: If we are unable to process a refund to your original payment method (e.g., a closed credit card), you will receive a Refund Credit.
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Timeline: Once the unit arrives at our hub and passes inspection, approved refunds are processed within 7-10 business days.
6. Professional Warranty Coverage
Despite our return fees, every EQCHEN unit remains protected by our industry-leading warranty:
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6-Year Compressor Warranty
-
2-Year Parts & Labor Warranty
7. How to Initiate a Return
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Request RMA: Contact sales@eqchen.com with your order number to request a Return Merchandise Authorization (RMA).
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Authorization: Do not ship items back without an RMA; unauthorized returns will be rejected.
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Inspection: Upon receipt, our technicians will inspect the unit for "New Condition" status before finalizing the credit.
