Description
EQCHEN EQSK-329 Commercial Ice Machine – 350 lb/24h Production with 308 lb Bin (22-Inch Narrow Design)
The EQCHEN EQSK-329 is a high-efficiency modular ice machine system designed to provide a high-volume ice supply while maintaining an ultra-compact footprint. This professional-grade combo features a high-output production head and a matching 308 lb insulated storage bin. Delivering up to 350 lbs of clear cube ice every 24 hours within a sleek 22-inch wide profile, it is the perfect solution for busy bars, cafes, and restaurants where floor space is at a premium but ice demand remains high.
Built with high-grade stainless steel, the EQSK-329 is engineered for industrial durability and easy sanitation. It features an intuitive digital control panel that offers one-touch automatic cleaning and precise ice thickness adjustment. Powered by a 530W energy-efficient compressor utilizing eco-friendly R290a refrigerant, this unit maximizes output while minimizing operational costs. Experience professional-grade performance and absolute policy transparency with EQCHEN’s space-saving ice solution.
Key Features
- High-Yield Production: Delivers up to 350 lbs of crystal-clear ice cubes every 24 hours for consistent daily service.
- Space-Saving 22" Width: Ultra-narrow profile (22" W) fits perfectly into tight kitchen layouts and small floor spaces.
- Large 308 lb Storage Bin: Includes a high-capacity insulated bin ensuring your inventory stays frozen and ready for peak rushes.
- Smart Control Interface: Easy-to-use digital display for real-time monitoring, ice thickness control, and automatic self-cleaning.
- Durable Stainless Build: Heavy-duty stainless steel exterior and food-grade interior ensure longevity and strict hygiene standards.
- Complete Kit: Comes standard with a professional water filter system, ice scoops, and all required installation hoses.
Detailed Specifications
- Model: EQSK-329
- Daily Ice Production: 350 lbs
- Ice Storage Capacity: 308 lbs Bin (Included)
- Product Dimensions: 22.0" W x 33.8" D x 68.7" H
- Voltage/Wattage: 115V / 60Hz / 530W
- Refrigerant: R290a
- Warranty: 6-Year Compressor Warranty, 2-Year Parts & Labor Warranty.
Fast Shipping & Professional Delivery
- Speed: Fast 2-7 Business Day delivery via our 4 strategic US hubs (NJ, GA, CA, TX).
- Curbside Delivery Only: Standard shipping is Curbside Delivery. The driver will lower the 188lb unit at the curb via liftgate; they will NOT bring it inside your building.
- Free Liftgate Service: Included at no extra charge for commercial business addresses.
Risk-Free 30-Day Returns
Shop with confidence. EQCHEN offers a 30-Day Money-Back Guarantee with a $0 Restocking Fee. If the unit does not fit your space, return it in new condition for a 100% refund. (Note: Customer is responsible for return freight costs on non-defective returns).
Warranty
EQCHEN Offers 6-year Warranty On Compressor, 2-year Warranty On All Parts And Labor.
- Compressor: 6-year Warranty.
- Parts And Labor: 2-year Warranty.
Shipping Policy
Professional LTL Freight Delivery
At EQCHEN, we partner with premier LTL (Less Than Truckload) freight carriers to ensure your commercial equipment is handled with the highest level of care and professionalism.
1. Shipping Areas & Exclusions
We offer free standard freight shipping to the Contiguous United States (Lower 48 states). Currently, we do not ship to:
- Alaska (AK), Hawaii (HI), Puerto Rico (PR), and US Territories.
- P.O. Boxes, APO/FPO addresses, or residential island addresses requiring ferry service.
2. Delivery Timeline (2-7 Business Days)
We strive to get your business up and running as fast as possible:
- Order Processing: 1–3 business days.
- Transit Time: 1–4 business days via our regional hubs (NJ, GA, CA, TX).
- Total Estimated Delivery: 2–7 business days.
3. Curbside Delivery & Liftgate Service
To align with industry standards for heavy commercial equipment:
- Curbside Delivery: All deliveries are "Curbside." This means the driver will deliver the unit to your address's curb or loading dock. Drivers are not authorized to move equipment inside the building, up stairs, or perform installation.
- Free Liftgate Service: We provide complimentary Liftgate service for all commercial addresses to safely lower the unit from the truck to the ground.
4. Receiving Protocol (Critical Action Required)
Your signature on the Delivery Receipt (BOL) confirms the item was received in good condition. Before the driver leaves:
- Inspect the external packaging and the unit for any dents or scratches.
- If damage is found, you MUST write "Damaged Upon Arrival" on the BOL or Refuse the Shipment.
- Failure to note damage on the BOL releases the carrier and EQCHEN from liability for shipping damage.
Note: Residential deliveries or locations requiring limited access (e.g., schools, construction sites) may incur additional fees. Please contact us prior to ordering if you are unsure of your location's classification.
Refund Policy
Return & Refund Policy
We offer a 30-Day Money-Back Guarantee to ensure your complete satisfaction. We stand behind our equipment with one of the most transparent return policies in the commercial kitchen industry.
1. 30-Day Return Eligibility
Returns are accepted for both defective and non-defective products within 30 days of delivery under the following conditions:
- The unit must be in New Condition (unused, with original protective films intact).
- The unit must be secured in its Original Shipping Crate and Packaging.
- Returns must be shipped via LTL Freight to one of our regional hubs.
2. $0 Restocking Fee & Refund Terms
We believe in straightforward pricing, which is why we offer a 100% Refund of the Purchase Price:
- $0 Restocking Fees: Unlike competitors who charge 25-30%, we charge $0 for items returned in new condition.
- Defective Items: If the unit is defective upon arrival, EQCHEN covers all return shipping costs and issues a 100% full refund.
- Non-Defective Returns (Change of Mind): While we refund 100% of the item price, the customer is responsible for the actual return freight costs. The original outbound shipping cost is non-refundable.
3. Professional Warranty Coverage
Every EQCHEN unit comes with our industry-leading peace-of-mind warranty:
- 6-Year Compressor Warranty
- 2-Year Parts & Labor Warranty
4. Refund Process
- Initiation: Contact sales@eqchen.com with your order number to request a Return Merchandise Authorization (RMA).
- Inspection: Once the unit arrives at our hub (NJ, GA, CA, or TX), our technicians will inspect it for "New Condition" status.
- Credit: Approved refunds are processed within 7-10 business days back to your original payment method.
*Items returned without original packaging or in used condition may be subject to a reduction in refund amount based on the diminished value of the product.
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