EQCHEN
EQCHEN 350 lb Ice Maker, 350 Pound Ice Machine
EQCHEN 350 lb Ice Maker, 350 Pound Ice Machine
Why You'll Love It
- Professional Modular Ice Production
- Stainless Steel Construction
- Intelligent Control System
- 6-year Warranty On Compressor, 2-year Warranty On All Parts
Couldn't load pickup availability
Fast, Free Shipping with Free Liftgate
Fast, Free Shipping with Free Liftgate
Free Freight Shipping (2-7 Business Days) with complimentary Liftgate
Service. Standard delivery is Curbside for your convenience.
*Please see our shipping policy for more details.
30-Day Money-Back Guarantee
30-Day Money-Back Guarantee
Enjoy a 30-day return window with $0 Restocking Fees. For non-defective returns, the customer only covers the return shipping cost. 100% refund on the purchase price!
*See our refund policy for more details about what is needed for a smooth refund process.
Warranty: 6 Year Compressor, 2 Year Parts
Warranty: 6 Year Compressor, 2 Year Parts
EQCHEN provides a straightforward, hassle-free warranty to save you some
headaches. All pre-owned and refurbished products come with their own
unique warranty that you can find on the product listing or contact us
at sales@eqchen.com with your order receipt for confirmation.
This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.
Lifetime Customer Support
Lifetime Customer Support
We'll Always be There for You.
If you have any questions or concerns, feel free to contact us at sale@eqchen.com.
Delivery Methods
Get it FREE between –
Shipping to United States
Frequently Asked Questions
Does the EQSK-350ICEM include a storage bin?
How much ice does this machine make daily?
Does it come with a water filter?
Is a drain required for the head unit?
Will the driver bring the unit inside my facility?
Is there a restocking fee for returns?
What kind of power outlet is required?
What is the warranty coverage?
Description
EQCHEN EQSK-350ICEM Commercial Modular Ice Machine Head – 350 lb/24h Production
The EQCHEN EQSK-350ICEM is a high-performance modular ice machine head designed for high-volume commercial environments that require a steady and reliable supply of ice. Capable of producing up to 350 lbs of clear cube ice per 24 hours, this air-cooled unit is the perfect engine for your ice production needs. Designed to be mounted on a separate storage bin or soda dispenser, it offers a compact yet powerful solution for busy bars, large restaurants, and hotels.
Built with premium high-grade stainless steel, the EQSK-350ICEM is engineered for longevity and easy maintenance. It features an advanced digital control panel for one-button automatic cleaning and precise ice thickness adjustment. Utilizing a heavy-duty commercial compressor and eco-friendly R290 refrigerant, this modular head delivers maximum output with minimal energy consumption. (Note: Storage bin sold separately).
Key Features
- High Output Modular Head: Efficiently produces up to 350 lbs of crystal-clear ice cubes every 24 hours.
- Space-Saving Modular Design: Designed to sit atop standard storage bins or dispensers (compatible bin required).
- Intelligent Control Panel: User-friendly interface for one-touch automatic cleaning and adjustable ice cube thickness.
- Durable Stainless Construction: High-grade stainless steel exterior resists corrosion and stands up to heavy commercial use.
- Complete Accessory Kit: Includes a professional water filter system and all necessary inlet/outlet hoses for installation.
- Health Dept Ready: Fully certified to meet professional sanitation and safety standards for commercial operations.
Detailed Specifications
- Model: EQSK-350ICEM
- Ice Production: Up to 350 lbs / 24 hours
- Storage Bin: Not Included (Head Only)
- Dimensions: 22.0" W x 24.5" D x 21.0" H (Approx. head dimensions)
- Voltage: 115V/60Hz/1Ph (Standard NEMA 5-15P plug)
- Cooling Type: Air Cooled
- Warranty: 6-Year Compressor Warranty, 2-Year Parts & Labor Warranty.
Fast Shipping & Professional Delivery
- Speed: Fast 2-7 Business Day delivery via our 4 strategic US hubs (NJ, GA, CA, TX).
- Curbside Delivery Only: This unit ships via professional freight. The carrier will drop the unit at the curb. The driver will NOT bring the unit inside your building.
- Free Liftgate Service: Included at no extra charge for commercial business addresses.
Risk-Free 30-Day Returns
Shop with confidence. EQCHEN offers a 30-Day Money-Back Guarantee with a $0 Restocking Fee. If the unit does not meet your needs, return it in new condition for a 100% refund. (Note: Customer is responsible for return freight costs on non-defective returns).
Warranty
EQCHEN Offers 6-year Warranty On Compressor, 2-year Warranty On All Parts And Labor.
- Compressor: 6-year Warranty.
- Parts And Labor: 2-year Warranty.
Shipping Policy
Professional LTL Freight Delivery
At EQCHEN, we partner with premier LTL (Less Than Truckload) freight carriers to ensure your commercial equipment is handled with the highest level of care and professionalism.
1. Shipping Areas & Exclusions
We offer free standard freight shipping to the Contiguous United States (Lower 48 states). Currently, we do not ship to:
- Alaska (AK), Hawaii (HI), Puerto Rico (PR), and US Territories.
- P.O. Boxes, APO/FPO addresses, or residential island addresses requiring ferry service.
2. Delivery Timeline (2-7 Business Days)
We strive to get your business up and running as fast as possible:
- Order Processing: 1–3 business days.
- Transit Time: 1–4 business days via our regional hubs (NJ, GA, CA, TX).
- Total Estimated Delivery: 2–7 business days.
3. Curbside Delivery & Liftgate Service
To align with industry standards for heavy commercial equipment:
- Curbside Delivery: All deliveries are "Curbside." This means the driver will deliver the unit to your address's curb or loading dock. Drivers are not authorized to move equipment inside the building, up stairs, or perform installation.
- Free Liftgate Service: We provide complimentary Liftgate service for all commercial addresses to safely lower the unit from the truck to the ground.
4. Receiving Protocol (Critical Action Required)
Your signature on the Delivery Receipt (BOL) confirms the item was received in good condition. Before the driver leaves:
- Inspect the external packaging and the unit for any dents or scratches.
- If damage is found, you MUST write "Damaged Upon Arrival" on the BOL or Refuse the Shipment.
- Failure to note damage on the BOL releases the carrier and EQCHEN from liability for shipping damage.
Note: Residential deliveries or locations requiring limited access (e.g., schools, construction sites) may incur additional fees. Please contact us prior to ordering if you are unsure of your location's classification.
Refund Policy
Return & Refund Policy
We offer a 30-Day Money-Back Guarantee to ensure your complete satisfaction. We stand behind our equipment with one of the most transparent return policies in the commercial kitchen industry.
1. 30-Day Return Eligibility
Returns are accepted for both defective and non-defective products within 30 days of delivery under the following conditions:
- The unit must be in New Condition (unused, with original protective films intact).
- The unit must be secured in its Original Shipping Crate and Packaging.
- Returns must be shipped via LTL Freight to one of our regional hubs.
2. $0 Restocking Fee & Refund Terms
We believe in straightforward pricing, which is why we offer a 100% Refund of the Purchase Price:
- $0 Restocking Fees: Unlike competitors who charge 25-30%, we charge $0 for items returned in new condition.
- Defective Items: If the unit is defective upon arrival, EQCHEN covers all return shipping costs and issues a 100% full refund.
- Non-Defective Returns (Change of Mind): While we refund 100% of the item price, the customer is responsible for the actual return freight costs. The original outbound shipping cost is non-refundable.
3. Professional Warranty Coverage
Every EQCHEN unit comes with our industry-leading peace-of-mind warranty:
- 6-Year Compressor Warranty
- 2-Year Parts & Labor Warranty
4. Refund Process
- Initiation: Contact sales@eqchen.com with your order number to request a Return Merchandise Authorization (RMA).
- Inspection: Once the unit arrives at our hub (NJ, GA, CA, or TX), our technicians will inspect it for "New Condition" status.
- Credit: Approved refunds are processed within 7-10 business days back to your original payment method.
*Items returned without original packaging or in used condition may be subject to a reduction in refund amount based on the diminished value of the product.
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