Description
Description:
The EQCHEN EQ-72RF is the flagship 72-Inch 3-Door Dual Temperature Combo, providing the ultimate "All-in-One" solution for high-volume commercial operations. This massive unit features a dedicated Refrigerator section and a dedicated Freezer section, each powered by independent, top-mounted cooling systems. With a total of 72 Cubic Feet of storage, it is the perfect choice for institutional kitchens, large-scale catering, and supermarkets that need maximum storage versatility. Engineered with premium stainless steel inside and out, the EQ-72RF features world-class Embraco compressors and precision Carel digital controllers. Experience unmatched professional performance and absolute policy transparency with EQCHEN’s flagship combo.
Key Features:
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Dual-System Performance: Independent Embraco compressors for refrigerator (33°F-41°F) and freezer (-8°F-0°F) compartments.
- Independent Digital Control: Multiple Carel digital temperature controllers with real-time LED displays for each zone.
- Massive Combo Capacity: 72 cubic feet total capacity provides fresh and frozen storage in a single space-saving triple-door footprint.
- Health Department Approved: Fully ETL Safety, ETL Sanitation (NSF/ANSI 7), and Energy Star certified for restaurant opening.
- Rugged Construction: High-grade stainless steel interior and exterior for maximum durability and sanitization.
- Industry-Leading Warranty: 6-year warranty on compressors and 2-year warranty on parts and labor.
Detailed Specifications:
- Model Number: EQ-72RF
- Dimensions: 81.0"W x 31.5"D x 83.0"H
- Voltage: 115V / 60Hz / Single Phase (Standard NEMA 5-15P Plug)
- Electrical: 16.2 Amps (Dedicated 20A circuit strictly recommended)
- Net Weight: 650 lbs (Freight Class 125)
- Casters: 4-inch heavy-duty swivel casters pre-installed for mobility.
- System: Professional dynamic cooling (No external floor drain required).
Risk-Free 30-Day Returns:
We provide a 30-Day Money-Back Guarantee with a $0 Restocking Fee—offering the most transparent terms for large-scale equipment. If not satisfied, return the unit in new condition for a 100% refund of the purchase price (Customer responsible for return freight cost).
Fast Shipping and Professional Delivery:
To ensure 2-7 Business Day Delivery, EQCHEN dispatches orders from our 4 strategic regional hubs:
- (1) Northeast: Secaucus, NJ
- (2) Southeast: Stockbridge, GA
- (3) West Coast: Rancho Cucamonga, CA
- (4) Gulf Coast: Houston, TX
Note: This unit is shipped via professional LTL freight. Standard delivery is Curbside Only and includes a Free Liftgate Service for commercial addresses. Due to the 650lb+ weight, please ensure adequate manpower or equipment is available upon arrival. Please inspect the unit for damage before signing the delivery receipt.
Warranty
EQCHEN Offers 6-year Warranty On Compressor, 2-year Warranty On All Parts And Labor.
- Compressor: 6-year Warranty.
- Parts And Labor: 2-year Warranty.
Shipping Policy
Professional LTL Freight Delivery
At EQCHEN, we partner with premier LTL (Less Than Truckload) freight carriers to ensure your commercial equipment is handled with the highest level of care and professionalism.
1. Shipping Areas & Exclusions
We offer free standard freight shipping to the Contiguous United States (Lower 48 states). Currently, we do not ship to:
- Alaska (AK), Hawaii (HI), Puerto Rico (PR), and US Territories.
- P.O. Boxes, APO/FPO addresses, or residential island addresses requiring ferry service.
2. Delivery Timeline (2-7 Business Days)
We strive to get your business up and running as fast as possible:
- Order Processing: 1–3 business days.
- Transit Time: 1–4 business days via our regional hubs (NJ, GA, CA, TX).
- Total Estimated Delivery: 2–7 business days.
3. Curbside Delivery & Liftgate Service
To align with industry standards for heavy commercial equipment:
- Curbside Delivery: All deliveries are "Curbside." This means the driver will deliver the unit to your address's curb or loading dock. Drivers are not authorized to move equipment inside the building, up stairs, or perform installation.
- Free Liftgate Service: We provide complimentary Liftgate service for all commercial addresses to safely lower the unit from the truck to the ground.
4. Receiving Protocol (Critical Action Required)
Your signature on the Delivery Receipt (BOL) confirms the item was received in good condition. Before the driver leaves:
- Inspect the external packaging and the unit for any dents or scratches.
- If damage is found, you MUST write "Damaged Upon Arrival" on the BOL or Refuse the Shipment.
- Failure to note damage on the BOL releases the carrier and EQCHEN from liability for shipping damage.
Note: Residential deliveries or locations requiring limited access (e.g., schools, construction sites) may incur additional fees. Please contact us prior to ordering if you are unsure of your location's classification.
Refund Policy
Return & Refund Policy
We offer a 30-Day Money-Back Guarantee to ensure your complete satisfaction. We stand behind our equipment with one of the most transparent return policies in the commercial kitchen industry.
1. 30-Day Return Eligibility
Returns are accepted for both defective and non-defective products within 30 days of delivery under the following conditions:
- The unit must be in New Condition (unused, with original protective films intact).
- The unit must be secured in its Original Shipping Crate and Packaging.
- Returns must be shipped via LTL Freight to one of our regional hubs.
2. $0 Restocking Fee & Refund Terms
We believe in straightforward pricing, which is why we offer a 100% Refund of the Purchase Price:
- $0 Restocking Fees: Unlike competitors who charge 25-30%, we charge $0 for items returned in new condition.
- Defective Items: If the unit is defective upon arrival, EQCHEN covers all return shipping costs and issues a 100% full refund.
- Non-Defective Returns (Change of Mind): While we refund 100% of the item price, the customer is responsible for the actual return freight costs. The original outbound shipping cost is non-refundable.
3. Professional Warranty Coverage
Every EQCHEN unit comes with our industry-leading peace-of-mind warranty:
- 6-Year Compressor Warranty
- 2-Year Parts & Labor Warranty
4. Refund Process
- Initiation: Contact sales@eqchen.com with your order number to request a Return Merchandise Authorization (RMA).
- Inspection: Once the unit arrives at our hub (NJ, GA, CA, or TX), our technicians will inspect it for "New Condition" status.
- Credit: Approved refunds are processed within 7-10 business days back to your original payment method.
*Items returned without original packaging or in used condition may be subject to a reduction in refund amount based on the diminished value of the product.
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