EQCHEN
Commercial Undercounter Freezer, EQCHEN 28" Single Door Stainless Steel Lowboy Worktop Freezer 6.3 Cu.ft
Commercial Undercounter Freezer, EQCHEN 28" Single Door Stainless Steel Lowboy Worktop Freezer 6.3 Cu.ft
Why You'll Love It
- Stainless Steel Construction
- Powerful Commercial Refrigeration
- Space-Saving Design
- 6-year Warranty On Compressor, 2-year Warranty On All Parts
Couldn't load pickup availability
Fast, Free Shipping with Free Liftgate
Fast, Free Shipping with Free Liftgate
Free Freight Shipping (2-7 Business Days) with complimentary Liftgate
Service. Standard delivery is Curbside for your convenience.
*Please see our shipping policy for more details.
30-Day Money-Back Guarantee
30-Day Money-Back Guarantee
Enjoy a 30-day return window with $0 Restocking Fees. For non-defective returns, the customer only covers the return shipping cost. 100% refund on the purchase price!
*See our refund policy for more details about what is needed for a smooth refund process.
Warranty: 6 Year Compressor, 2 Year Parts
Warranty: 6 Year Compressor, 2 Year Parts
EQCHEN provides a straightforward, hassle-free warranty to save you some
headaches. All pre-owned and refurbished products come with their own
unique warranty that you can find on the product listing or contact us
at sales@eqchen.com with your order receipt for confirmation.
This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.
Lifetime Customer Support
Lifetime Customer Support
We'll Always be There for You.
If you have any questions or concerns, feel free to contact us at sale@eqchen.com.
Delivery Methods
Get it FREE between –
Shipping to United States
Frequently Asked Questions
What is the return policy for the EQTF-27B if it does not fit my kitchen space?
How quickly can I expect the EQTF-27B to arrive after ordering?
Does the delivery service include bringing the freezer inside my establishment?
How long should I wait before plugging in the EQTF-27B after delivery?
What is the specific temperature range for this undercounter freezer?
What warranty coverage is included with this model?
Does this unit require a drain line for defrosting?
What are the clearance requirements for installing this unit?
Are the shelves inside the EQTF-27B adjustable?
Description
EQTF-27B | 27" Commercial Undercounter Freezer - Stainless Steel
Optimize your kitchen's workflow and floor space with the EQTF-27B Commercial Undercounter Freezer. Designed for high-volume culinary environments where space is at a premium, this unit fits effortlessly under standard commercial counters, placing frozen ingredients right at the line cook's fingertips. Constructed with a high-grade stainless steel interior and exterior, the EQTF-27B offers superior durability and ease of cleaning compared to aluminum alternatives. Its powerful refrigeration system ensures deep freeze temperatures even in ambient environments up to 100°F, making it a reliable workhorse for busy restaurants, cafes, and prep stations.
Key Performance Features
- Space-Saving Efficiency: Compact 27-inch footprint allows for installation in tight prep lines without sacrificing storage capacity.
- Heavy-Duty Construction: Full stainless steel exterior and interior floor provide resilience against rust, corrosion, and daily wear and tear.
- Precision Climate Control: Dixell digital temperature control system maintains a steady range of -8°F to 0°F for optimal food safety.
- Eco-Friendly Cooling: Utilizes R290 Hydrocarbon refrigerant, which is environmentally responsible and energy-efficient.
- Smart Door System: Self-closing door with a stay-open feature at 90 degrees simplifies loading and unloading during rush hours.
- Mobility & Stability: Pre-installed 5-inch heavy-duty casters (2 locking) allow for easy cleaning and movement.
- Insulation: Foamed-in-place polyurethane insulation improves thermal efficiency and structural rigidity.
Detailed Specifications
- Model: EQTF-27B
- Dimensions: 27.8" W x 29.5" D x 35.2" H
- Capacity: 6.25 Cu. Ft.
- Door Type: Solid Stainless Steel (Swing)
- Shelves: 1 Heavy-duty epoxy coated shelf
- Temperature Range: -8°F to 0°F
- Voltage: 115V / 60Hz / 1 Ph
- Compressor Location: Rear Mount
- Plug Type: NEMA 5-15P (Standard US Plug)
Shipping, Warranty & Returns
- Industry-Leading Warranty: 6-Year Compressor Warranty + 2-Year All Parts & Labor Warranty.
- Fast Logistics: Ships within 2-7 business days from our strategic distribution hubs in NJ, CA, TX, and GA.
- Delivery Method: Standard Curbside Delivery (Liftgate service included).
- Return Policy: 30-Day Return Window with a STRICT $0 Restocking Fee—we stand by our quality, so you can buy with confidence. (Customer is responsible for return freight).
Warranty
EQCHEN Offers 6-year Warranty On Compressor, 2-year Warranty On All Parts And Labor.
- Compressor: 6-year Warranty.
- Parts And Labor: 2-year Warranty.
Shipping Policy
Professional LTL Freight Delivery
At EQCHEN, we partner with premier LTL (Less Than Truckload) freight carriers to ensure your commercial equipment is handled with the highest level of care and professionalism.
1. Shipping Areas & Exclusions
We offer free standard freight shipping to the Contiguous United States (Lower 48 states). Currently, we do not ship to:
- Alaska (AK), Hawaii (HI), Puerto Rico (PR), and US Territories.
- P.O. Boxes, APO/FPO addresses, or residential island addresses requiring ferry service.
2. Delivery Timeline (2-7 Business Days)
We strive to get your business up and running as fast as possible:
- Order Processing: 1–3 business days.
- Transit Time: 1–4 business days via our regional hubs (NJ, GA, CA, TX).
- Total Estimated Delivery: 2–7 business days.
3. Curbside Delivery & Liftgate Service
To align with industry standards for heavy commercial equipment:
- Curbside Delivery: All deliveries are "Curbside." This means the driver will deliver the unit to your address's curb or loading dock. Drivers are not authorized to move equipment inside the building, up stairs, or perform installation.
- Free Liftgate Service: We provide complimentary Liftgate service for all commercial addresses to safely lower the unit from the truck to the ground.
4. Receiving Protocol (Critical Action Required)
Your signature on the Delivery Receipt (BOL) confirms the item was received in good condition. Before the driver leaves:
- Inspect the external packaging and the unit for any dents or scratches.
- If damage is found, you MUST write "Damaged Upon Arrival" on the BOL or Refuse the Shipment.
- Failure to note damage on the BOL releases the carrier and EQCHEN from liability for shipping damage.
Note: Residential deliveries or locations requiring limited access (e.g., schools, construction sites) may incur additional fees. Please contact us prior to ordering if you are unsure of your location's classification.
Refund Policy
Return & Refund Policy
We offer a 30-Day Money-Back Guarantee to ensure your complete satisfaction. We stand behind our equipment with one of the most transparent return policies in the commercial kitchen industry.
1. 30-Day Return Eligibility
Returns are accepted for both defective and non-defective products within 30 days of delivery under the following conditions:
- The unit must be in New Condition (unused, with original protective films intact).
- The unit must be secured in its Original Shipping Crate and Packaging.
- Returns must be shipped via LTL Freight to one of our regional hubs.
2. $0 Restocking Fee & Refund Terms
We believe in straightforward pricing, which is why we offer a 100% Refund of the Purchase Price:
- $0 Restocking Fees: Unlike competitors who charge 25-30%, we charge $0 for items returned in new condition.
- Defective Items: If the unit is defective upon arrival, EQCHEN covers all return shipping costs and issues a 100% full refund.
- Non-Defective Returns (Change of Mind): While we refund 100% of the item price, the customer is responsible for the actual return freight costs. The original outbound shipping cost is non-refundable.
3. Professional Warranty Coverage
Every EQCHEN unit comes with our industry-leading peace-of-mind warranty:
- 6-Year Compressor Warranty
- 2-Year Parts & Labor Warranty
4. Refund Process
- Initiation: Contact sales@eqchen.com with your order number to request a Return Merchandise Authorization (RMA).
- Inspection: Once the unit arrives at our hub (NJ, GA, CA, or TX), our technicians will inspect it for "New Condition" status.
- Credit: Approved refunds are processed within 7-10 business days back to your original payment method.
*Items returned without original packaging or in used condition may be subject to a reduction in refund amount based on the diminished value of the product.
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