EQCHEN
Restaurant Fridge, Cooler, Refrigerator
Restaurant Fridge, Cooler, Refrigerator
1 Solid Door
2 Solid door
2 Solid door top mounted
3 Solid door
3 Solid door top mounted
1 Glass Door
2 Glass Door
3 Glass Door
Fast, Free Shipping
Fast, Free Shipping
Free Freight Shipping (2-7 Business Days) with complimentary Liftgate
Service. Standard delivery is Curbside for your convenience.
*Please see our shipping policy for more details.
30-Day Money-Back Guarantee
30-Day Money-Back Guarantee
Enjoy a 30-day return window with $0 Restocking Fees. For non-defective returns, the customer only covers the return shipping cost. 100% refund on the purchase price!
*See our refund policy for more details about what is needed for a smooth refund process.
Warranty: 6 Year Compressor, 2 Year Parts
Warranty: 6 Year Compressor, 2 Year Parts
EQCHEN provides a straightforward, hassle-free warranty to save you some
headaches. All pre-owned and refurbished products come with their own
unique warranty that you can find on the product listing or contact us
at sales@eqchen.com with your order receipt for confirmation.
This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.
Lifetime Customer Support
Lifetime Customer Support
We'll Always be There for You.
If you have any questions or concerns, feel free to contact us at sale@eqchen.com.
Delivery Methods
Free Shipping to United States...
Estimated delivery between –
Description
Commercial Freezer Reach-In Solid Door for Restaurant, Bar, Shop, etc. 6-year Warranty On Compressor, 2-year Warranty On All Parts And Labor, Manual Door-to-door Service.
Why Choose Commercial Freezer Reach-In Solid Door for Restaurant, Bar, Shop, etc
- Powerful compressor: Commercial Freezer with Cubigel compressor, Carel controller, Fan cooling system, automatically defrost, need no extra tube for condensing water
- Efficient refrigeration: Freezer Temperature: -8℉~0℉(-17.7℃~-22.5℃), digital temperature control is convenient for you to set the temperature easily. The temperature can be monitored in real-time through the LED display
- Top product quality: made of stainless steel inside and outside, durable and durable. The surface is specially treated without fingerprints, saving cleaning time and increasing work efficiency.
- Professional design: Reach in solid door designs, 90lbs loading capacity per shelf, It's convenient for you to move it when you need it
- Best after-sales service: 6-year warranty on compressor, 2-year warranty on all parts, and labor and manual door-to-door service. We have professional customer service personnel and engineers to answer your questions online. Welcome to contact us by phone or email.*Since the products are transported by truck, we only provide roadside delivery service for residential orders.
Fast Shipping and Delivery:
To ensure fast delivery, Westlake has 4 warehouses in the United States, the 4 warehouses located in:
(1) 85 Metro Way, Secaucus, NJ, 07094
(2) 475 Eagles Landing Pkwy, Stockbridge, GA, 30281
(3) 10320 6th St, Rancho Cucamonga, CA, 91730
(4) 8630 Fallbrook Dr #200, Houston, TX, 77064
Warranty
EQCHEN Offers 6-year Warranty On Compressor, 2-year Warranty On All Parts And Labor.
- Compressor: 6-year Warranty.
- Parts And Labor: 2-year Warranty.
Shipping Policy
Professional LTL Freight Delivery
At EQCHEN, we partner with premier LTL (Less Than Truckload) freight carriers to ensure your commercial equipment is handled with the highest level of care and professionalism.
1. Shipping Areas & Exclusions
We offer free standard freight shipping to the Contiguous United States (Lower 48 states). Currently, we do not ship to:
- Alaska (AK), Hawaii (HI), Puerto Rico (PR), and US Territories.
- P.O. Boxes, APO/FPO addresses, or residential island addresses requiring ferry service.
2. Delivery Timeline (2-7 Business Days)
We strive to get your business up and running as fast as possible:
- Order Processing: 1–3 business days.
- Transit Time: 1–4 business days via our regional hubs (NJ, GA, CA, TX).
- Total Estimated Delivery: 2–7 business days.
3. Curbside Delivery & Liftgate Service
To align with industry standards for heavy commercial equipment:
- Curbside Delivery: All deliveries are "Curbside." This means the driver will deliver the unit to your address's curb or loading dock. Drivers are not authorized to move equipment inside the building, up stairs, or perform installation.
- Free Liftgate Service: We provide complimentary Liftgate service for all commercial addresses to safely lower the unit from the truck to the ground.
4. Receiving Protocol (Critical Action Required)
Your signature on the Delivery Receipt (BOL) confirms the item was received in good condition. Before the driver leaves:
- Inspect the external packaging and the unit for any dents or scratches.
- If damage is found, you MUST write "Damaged Upon Arrival" on the BOL or Refuse the Shipment.
- Failure to note damage on the BOL releases the carrier and EQCHEN from liability for shipping damage.
Note: Residential deliveries or locations requiring limited access (e.g., schools, construction sites) may incur additional fees. Please contact us prior to ordering if you are unsure of your location's classification.
Refund Policy
Return & Refund Policy
We offer a 30-Day Money-Back Guarantee to ensure your complete satisfaction. We stand behind our equipment with one of the most transparent return policies in the commercial kitchen industry.
1. 30-Day Return Eligibility
Returns are accepted for both defective and non-defective products within 30 days of delivery under the following conditions:
- The unit must be in New Condition (unused, with original protective films intact).
- The unit must be secured in its Original Shipping Crate and Packaging.
- Returns must be shipped via LTL Freight to one of our regional hubs.
2. $0 Restocking Fee & Refund Terms
We believe in straightforward pricing, which is why we offer a 100% Refund of the Purchase Price:
- $0 Restocking Fees: Unlike competitors who charge 25-30%, we charge $0 for items returned in new condition.
- Defective Items: If the unit is defective upon arrival, EQCHEN covers all return shipping costs and issues a 100% full refund.
- Non-Defective Returns (Change of Mind): While we refund 100% of the item price, the customer is responsible for the actual return freight costs. The original outbound shipping cost is non-refundable.
3. Professional Warranty Coverage
Every EQCHEN unit comes with our industry-leading peace-of-mind warranty:
- 6-Year Compressor Warranty
- 2-Year Parts & Labor Warranty
4. Refund Process
- Initiation: Contact sales@eqchen.com with your order number to request a Return Merchandise Authorization (RMA).
- Inspection: Once the unit arrives at our hub (NJ, GA, CA, or TX), our technicians will inspect it for "New Condition" status.
- Credit: Approved refunds are processed within 7-10 business days back to your original payment method.
*Items returned without original packaging or in used condition may be subject to a reduction in refund amount based on the diminished value of the product.
