Description
EQCHEN Commercial Glass Door Fridge, Glass Door Merchandiser Refrigerator with LED Lighting. Fast and Free Shipping, 6-year Warranty Compressor, 2-year Warranty Parts.
Allow your customers to reach in and grab a soda, drinks, salads, sandwiches, and other refrigerated foods in These merchandising refrigerator by EQCHEN. Designed to be fully featured and easy to use. Present your products behind anti-fog glass doors and brilliant LED lighting designed to draw your customer's attention and increase impulse sales.
Showcase your soda and food in these glass door refrigerated merchandisers with LED lighting, and heavy-duty lockable wheels standard. self-closing anti-fog swing door provides easy access to your products. Standard 115V plug makes set up easy. Just plug it in and turn it on!
Product Features:
- Powerful compressor: Commercial refrigerator with Embraco compressor, Carel controller, Fan cooling system, automatically defrost, need no extra tube for condensing water
- Efficient refrigeration: Cooler Temperature: 33℉~40℉(0.5℃~4.5℃), digital temperature control is convenient for you to set the temperature easily
- Professional design: Reach in solid Stainless steel door designs, It's convenient for you to move it when you need it.
- ETL: ETL certifications include ETL SAFET, ETL SANITATION and Energy DOE certification for restaurant open authorization
- Fully guaranteed maintenance service: Stainless Steel interior and exterior, exterior stainless steel designed with anti-fingerprint function, 6-year warranty on compressor, 2-year warranty on all parts, and labor and manual door-to-door service.*Since the products are transported by truck, we provide curbside delivery only for both commercial and residential addresses.
Product Dimensions:
Commercial Glass Door Fridge 1 door: 26.9" x 32" x 81.9"
Commercial Glass Door Fridge 2 door: 54.1" x 32" x 81.9"
Commercial Glass Door Fridge 3 door: 82.1" x 32" x 81.9"
Fast Shipping and Delivery:
To ensure fast delivery, Westlake has 4 warehouses in the United States, the 4 warehouses located in:
(1) 85 Metro Way, Secaucus, NJ, 07094
(2) 475 Eagles Landing Pkwy, Stockbridge, GA, 30281
(3) 10320 6th St, Rancho Cucamonga, CA, 91730
(4) 8630 Fallbrook Dr #200, Houston, TX, 77064
Warranty
EQCHEN Offers 6-year Warranty On Compressor, 2-year Warranty On All Parts And Labor.
- Compressor: 6-year Warranty.
- Parts And Labor: 2-year Warranty.
Shipping Policy
Professional LTL Freight Delivery
At EQCHEN, we partner with premier LTL (Less Than Truckload) freight carriers to ensure your commercial equipment is handled with the highest level of care and professionalism.
1. Shipping Areas & Exclusions
We offer free standard freight shipping to the Contiguous United States (Lower 48 states). Currently, we do not ship to:
- Alaska (AK), Hawaii (HI), Puerto Rico (PR), and US Territories.
- P.O. Boxes, APO/FPO addresses, or residential island addresses requiring ferry service.
2. Delivery Timeline (2-7 Business Days)
We strive to get your business up and running as fast as possible:
- Order Processing: 1–3 business days.
- Transit Time: 1–4 business days via our regional hubs (NJ, GA, CA, TX).
- Total Estimated Delivery: 2–7 business days.
3. Curbside Delivery & Liftgate Service
To align with industry standards for heavy commercial equipment:
- Curbside Delivery: All deliveries are "Curbside." This means the driver will deliver the unit to your address's curb or loading dock. Drivers are not authorized to move equipment inside the building, up stairs, or perform installation.
- Free Liftgate Service: We provide complimentary Liftgate service for all commercial addresses to safely lower the unit from the truck to the ground.
4. Receiving Protocol (Critical Action Required)
Your signature on the Delivery Receipt (BOL) confirms the item was received in good condition. Before the driver leaves:
- Inspect the external packaging and the unit for any dents or scratches.
- If damage is found, you MUST write "Damaged Upon Arrival" on the BOL or Refuse the Shipment.
- Failure to note damage on the BOL releases the carrier and EQCHEN from liability for shipping damage.
Note: Residential deliveries or locations requiring limited access (e.g., schools, construction sites) may incur additional fees. Please contact us prior to ordering if you are unsure of your location's classification.
Refund Policy
Return & Refund Policy
We offer a 30-Day Money-Back Guarantee to ensure your complete satisfaction. We stand behind our equipment with one of the most transparent return policies in the commercial kitchen industry.
1. 30-Day Return Eligibility
Returns are accepted for both defective and non-defective products within 30 days of delivery under the following conditions:
- The unit must be in New Condition (unused, with original protective films intact).
- The unit must be secured in its Original Shipping Crate and Packaging.
- Returns must be shipped via LTL Freight to one of our regional hubs.
2. $0 Restocking Fee & Refund Terms
We believe in straightforward pricing, which is why we offer a 100% Refund of the Purchase Price:
- $0 Restocking Fees: Unlike competitors who charge 25-30%, we charge $0 for items returned in new condition.
- Defective Items: If the unit is defective upon arrival, EQCHEN covers all return shipping costs and issues a 100% full refund.
- Non-Defective Returns (Change of Mind): While we refund 100% of the item price, the customer is responsible for the actual return freight costs. The original outbound shipping cost is non-refundable.
3. Professional Warranty Coverage
Every EQCHEN unit comes with our industry-leading peace-of-mind warranty:
- 6-Year Compressor Warranty
- 2-Year Parts & Labor Warranty
4. Refund Process
- Initiation: Contact sales@eqchen.com with your order number to request a Return Merchandise Authorization (RMA).
- Inspection: Once the unit arrives at our hub (NJ, GA, CA, or TX), our technicians will inspect it for "New Condition" status.
- Credit: Approved refunds are processed within 7-10 business days back to your original payment method.
*Items returned without original packaging or in used condition may be subject to a reduction in refund amount based on the diminished value of the product.
